Operational support for when you’re in a pickle

As meaningful work grows, the behind-the-scenes stuff usually grows too.

More projects means the juggle gets harder. 

Keeping on top of communication starts to feel shambolic. 

Your ability to follow-up begins to slip. 

Before long, you’re spending more time holding things together than doing the work you actually care about.

I provide practical operational support for charities, churches, founders and purpose-led organisations who need calmer systems, steadier support (and probably some tabs closing)!

Just practical, thoughtful support from another human who gets it.

This support is helpful if…

  • Your team feels stretched thin
  • Important tasks keep slipping through the cracks
  • Projects feel messy or unclear
  • Everyone is carrying too much in their heads
  • Things feel reactive rather than intentional
  • There’s little visibility of priorities or progress
  • You know things could run better, but there’s no time to fix them

““Highly recommend working with Nicola! She was really careful to find a solution that fit what we needed, and not only spent the time researching it but also then being instrumental in the implementation of it too and the training of others to ensure it continued to be used effectively!” Kara, COO, Edukid”

a white woman stands next to a giant jar of pickles full of problems, holding the lid with "sorted" on

Operational support

Practical behind-the-scenes support to help things run more smoothly and consistently.

This might include:
• Communication and inbox support
• Task coordination and follow-ups
• Workflow support
• Operational admin
• Untangling organisational chaos
• Creating more clarity and breathing room

Let’s get things feeling less frantic and more sustainable. 

Yes! I need this

Systems & workflows

You need simpler systems that you can realistically maintain.

I create practical workflows and systems that reduce mental load and make day-to-day work easier to manage.

This can include:
• Setting up or refining workflows
• Organising how information is stored and accessed
• Creating systems for tasks and priorities
• Making processes easier to follow and maintain

Now is your time! Let’s sort systems that’ll continue working even when things get busy for you and the team.

Simplify with me
woman holding sign "I don't do chaos, I do clarity (and strong coffee)" at a desk with CEO of Getting Stuff Done sign on it.
person holding mug while analysing data - purple pie charts and graphs

Project management & delivery support

You need a hand holding all the moving parts long enough to get things over the line.

I support projects from planning through to delivery, helping create structure and momentum without unnecessary complexity.

This may include:
• Coordinating actions and deadlines
• Managing communication
• Tracking progress
• Supporting delivery
• Reducing overwhelm around competing priorities

Sometimes people simply need another calm human (with a knack for organisation!) helping hold the threads together.

Calmer you this way!

Executive & founder support

Being a leader can be tough and pretty lonely.

I provide trusted behind-the-scenes support for founders and leaders who need another capable human in their corner. I’m here to help reduce pressure, untangle the chaos and make things feel more manageable.

This could look like:

  • Clarifying priorities and decision-making
    • Strengthening planning and follow-through
    • Creating sustainable ways of working
    • Navigating pressure and competing demands
    • Building structure that supports consistency

I’m here so you don’t have to lead all alone.

Book a call

You do not need to fix the whole pickle before asking for support.

If things feel messy, overwhelming or harder than they should right now in your organisation, let’s talk.

Let's chat